Cancel Wireless Service or Remove a Line (2024)

Good to know: If you cancel in the middle of a bill period, you're responsible for the entire period. It won't be prorated based on your cancel date.

If you have an installment plan

The remaining unpaid installment balance is due immediately when you cancel the line linked to the plan. The balance will appear on your final bill. This includes accessory installment agreements.1
Learn how to pay off an installment plan

If you don't have an installment plan

You'll have to pay an Early Termination Fee (ETF) if you cancel before the end of your service commitment. We prorate your ETF for each full month you complete. Find out how toestimate your ETF if it applies.

If you activated a device within the last 14 days

Cancel Wireless Service or Remove a Line (2024)

FAQs

What does canceling a phone line do? ›

All cancellations are future dated and will go into effect at the end of your current bill cycle. Service impacts once a number is cancelled: Voicemail and DIGITS call histories and messages will be deleted and cannot be recovered.

What happens when you remove a line from ATT? ›

The remaining unpaid installment balance is due immediately when you cancel the line linked to the plan. The balance will appear on your final bill. This includes accessory installment agreements. You'll have to pay an Early Termination Fee (ETF) if you cancel before the end of your service commitment.

How much to cancel a line att? ›

After the first 30 days of your service commitment, the ETF is either:
  1. Smartphones: $325 minus $10 for each full month of your Service Commitment that you complete.
  2. Tablets, basic phones, mobile hotspots, or USB modems: $150 minus $4 for each full month of your Service Commitment that you complete.
Jan 4, 2024

How do I cancel my AT&T wireless account? ›

Call 800-331-0500 , choose your language, and say "cancel service" when prompted.

Can I remove phone line? ›

If it is convenient to connect your phone directly to hub, and you don't have any other extensions dotted about, then yes, post switch over just cut away and remove the old wiring and sockets.

What happens when I cancel my phone plan? ›

If you're still locked into the contract, then you may have to pay a substantial fee to end it early. Typically you'll have to pay off the remainder of the contract (possibly with a small discount), so ending particularly early is rarely financially sound.

What happens when you deactivate line? ›

- Uninstalling or deleting the LINE app will not delete your account. - When you delete your account, all related data will also be deleted, including your purchased stickers, Coins, registered phone number, friends, groups, chat history, and registration with other authorized apps (e.g. LINE games, LINE PLAY).

Can you deactivate a phone line? ›

Deactivation is easy—just contact your carrier by dialing 611 (or your carrier's customer service number), identify yourself as the account owner, and ask the agent to deactivate the line.

Can I cancel a line but still pay for phone? ›

Any remaining balance on a device payment plan will become due immediately. You'll have to pay off the full cost of a phone you were still paying off via installments.

What is the best way to cancel AT&T? ›

To cancel service:
  1. Be sure that the account owner calls us at 800.288.2020.
  2. Have the account number and personal identification number (PIN) on hand.
  3. Call during normal operating hours. Cancellation requests received when we are closed will be handled on the next regular business day.

Does AT&T have a cancelation fee? ›

We charge you an early termination fee (ETF) if you do both of these things: Agree to a contract for wireless service, also known as a service commitment, when you activate or upgrade your device. Cancel service before completing the term period.

How do I cancel my AT&T wireless contract without penalty? ›

You won't owe an ETF if you:
  1. Cancel within the first 14 days of activating consumer wireless service or 30 days of activating business wireless service.
  2. Return the device in like-new conditionless service.
Jan 4, 2024

Can I cancel AT&T Wireless anytime? ›

Yes. Be sure to pay the remaining installment balance right away when you cancel or transfer responsibility for the line tied to the agreement. This includes accessory installment agreements offered at AT&T retail stores.

How do I remove a line from my AT&T family plan? ›

If you want to cancel a phone line you have to call AT&T. 611 from any existing AT&T mobile phone. Use the keyword cancel service and they will send you to the loyalty department where they can cancel a line. If you just want to change the phone number, then change the phone number.

How do I cancel my cell phone service? ›

Contact your mobile phone provider to tell them you want to cancel your contract. You can either call or send a free text, or email them. If you're still within contract, you'll need to pay any exit fees or buy-out the remainder of your contract, before you can leave.

Does canceling a phone line hurt your credit? ›

You could also hurt your credit score if you terminate your contract prematurely or disconnect your services without completely paying the early termination fee or the balance remaining on your phone.

Is there a penalty for Cancelling a phone plan? ›

If you are under contract, you may have to pay an early termination fee. This is usually a set amount per line, often $200-400. You will lose your phone number after a short period, usually 30-60 days, if you do not port it over to a new carrier.

What happens to your landline phone number when you cancel service? ›

The only way to keep a number with another provider is to port it over while it is still active. After canceled, especially many years ago, it is gone.

What happens to a Cancelled phone number? ›

Phone number recycling is the industry term that refers to the event when that deactivated/disconnected number gets reassigned to someone else. Typically, it takes at least 90 days for this reassignment to take place but it can be faster in high-demand area codes (212, 310, etc.).

References

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